Plans and quotas

Current plans and their limits are on the pricing page. This page explains the mechanics behind them: what is counted, what happens at the limit, and what is never gated.

The metric: new comments per month

Plans are sized by the number of new comments your sites receive per month, plus the number of sites. Not page views, not "events", not credits.

This is a deliberate choice with practical consequences:

• We never count your traffic. Billing on page views would require measuring your audience, which is exactly the kind of tracking this product exists to avoid. Connect has no idea how many visitors you have, and does not want to know.
• The number is predictable and visible. Comment volume moves slowly. You can see your current month's count at any time under Billing in the dashboard, next to your quota.
• A traffic spike costs you nothing. A post that hits a popular aggregator multiplies your page views overnight; it does not multiply your comments the same way, and reading comments is never metered.

Spam does not count against your quota. You are billed for your community, not for the bots we filter out.

The soft limit: comments are never turned off

When a site exceeds its monthly quota, nothing visible happens. Comments keep being accepted, moderated, and published. Readers never see a "commenting disabled" notice because you had a good month.

What actually happens: you receive one email letting you know the quota was exceeded and suggesting an upgrade, at most once per month, and you get a grace month to decide. Shutting down conversations in the middle of your most successful post is the worst possible moment to fail, so the product simply does not do it.

What is included on every plan

Some things are part of the product's baseline and are never used as upgrade pressure:

• Spam protection. A free site drowning in spam is broken, whatever the price.
• Reply notifications. Conversations need them to stay alive.
• Full JSON export. Data exit is not a feature tier.

The free plan and the "powered by" link

On the free plan, the widget shows a discreet "powered by" link. That link is how free usage pays for itself: free sites spread the product instead of paying for it. Paid plans remove it. There are no other free-plan marks, no ads, and no difference in tracking behavior between plans, because there is no tracking on any plan.

Managing your subscription

Everything lives under Billing in the dashboard: your current plan, your usage for the month (sites and comments against their quotas), upgrades, downgrades, invoices, and payment details through the Stripe customer portal. Annual billing is available on paid plans, see the pricing page for current numbers.